Effective Date: 01/09/25
Ginetta Clothing ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
1. Who We Are
Ginetta Clothing
Helios 47,
Isabella Road,
Garforth,
Leeds,
West Yorkshire,
LS25 2DY
Email: contact@ginettaclothing.com
We are the data controller of the personal information you provide to us.
2. Information We Collect
We collect the following types of personal data:
a. Information You Provide to Us
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (handled securely by third-party processors)
- Order and return details
- Account login credentials (if applicable)
- Any communication you send to us (e.g. via email or contact forms)
b. Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and other usage data
- Cookies and tracking technologies (see section 7)
3. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Provide customer support
- Manage your account (if applicable)
- Send order updates and transactional emails
- Improve our website and services
- Send you marketing emails (only with your consent)
- Comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your data based on the following legal grounds:
- Performance of a contract – to process your order or manage your account.
- Consent – for marketing communications or use of cookies (where applicable).
- Legal obligation – to retain records or respond to lawful requests.
- Legitimate interests – to improve our services or prevent fraud.
5. Who We Share Your Data With
We do not sell your personal information. We may share your data with:
- Payment processors (e.g. Stripe, PayPal)
- Delivery couriers (e.g. Royal Mail, DPD)
- Website and IT service providers
- Marketing platforms (only with consent)
- Legal or regulatory authorities if required
All third parties are required to handle your data securely and in accordance with data protection laws.
6. How Long We Keep Your Data
We retain your personal data only as long as necessary:
- To provide our services
- To meet legal, accounting, or tax obligations
- For up to 6 years after your last transaction (unless longer retention is required by law)
7. Cookies and Tracking
We use cookies and similar technologies to:
- Enable website functionality
- Analyse site performance and usage
- Provide personalised marketing (with consent)
You can manage or disable cookies in your browser settings.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request erasure of your data (right to be forgotten)
- Restrict or object to processing
- Withdraw consent (for marketing or cookies)
- Data portability (in certain cases)
To exercise any of your rights, contact us at contact@ginettaclothing.com
9. How We Protect Your Data
We use industry-standard security measures to protect your data, including:
- SSL encryption
- Secure servers and firewalls
- Restricted access to personal data
Despite our efforts, no system is 100% secure. You are responsible for keeping your account details safe.
10. Marketing Communications
We will only send marketing emails with your explicit consent. You can unsubscribe at any time using the link in our emails or by contacting us.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
13. Contact Us
If you have questions about this policy or how your data is handled, contact:
Data Protection Officer
Ginetta Clothing
Email: contact@ginettaclothing.com
If you are not satisfied, you can lodge a complaint with the Information Commissioner's Office (ICO): https://www.ico.org.uk
- Payment details (handled securely by third-party processors)
- Order and return details
- Account login credentials (if applicable)
- Any communication you send to us (e.g. via email or contact forms)
b. Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and other usage data
- Cookies and tracking technologies (see section 7)